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Thursday, March 26, 2015

Your Web site has been disabled!

Dear thrapkgreen,

We regret to inform you that your Homestead website account is now closed. This means that you cannot edit or view your site. Your Homestead site address is no longer in service and your email accounts will soon be deleted. We have attempted to bill
you over the past 30 days.

A record of your account and your site files will remain on our server for the next 90 days. You can reactivate your account within next 30 days by logging in and providing a valid credit card at http://www.homestead.com/~site/Login/index.ffhtml.

If you believe this closure was in error, or are having difficulty updating your account information, please contact our customer support team at 800-710-1998,Mon-Fri from 6:00am to 5:30pm (Pacific time).

{IMPORTANT: If you subscribed to any third party service (i.e. PaymentTech, Google, Eboz SiteToolbox, Yahoo! Search Marketing) you will need to contact them directly to cancel your account with them or you will continue to be charged for their services.

We are sorry we were not able to resolve this issue as we do value your service. We wish you success in your future online endeavors.

Sincerely,

The Homestead Team
http://www.homestead.com


This account is registered to the user name - thrapkgreen@gmail.com.
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Tuesday, March 10, 2015

Update your billing information before your site is disabled!

Dear thrapkgreen,

According to our records, we do not have a billable credit card registered with your Homestead website account - thrapkgreen@gmail.com.

To keep your website running, please provide your billing information:
- Log in to your Homestead website account http://www.homestead.com/~site/Login/
- Click the Account link in the upper right-hand corner of the screen and select View Account Summary
- Click Billing Info
- Update your credit card information and click Submit

You can also use a debit card to pay for your website account.



If you are having difficulties updating your billing information or need any other assistance, please visit our 24-hour online Help Center by logging in to your account at http://www.homestead.com/~site/Login/ and then clicking "Help" in the upper right-hand corner to access the Help Center, Homestead Community and our other convenient help options.

We value you as a customer and want to ensure your website is available to your visitors. Currently, visitors can still view your site. However, if you do not update your billing information within the next 16 days, your account will be closed, visitors will no longer be able to get to your site, and any email associated with this account will be deleted. We are proud to power your website and look forward to resolving this matter quickly.

Sincerely,

The Homestead Team
http://www.homestead.com

This account is registered to the user name - thrapkgreen@gmail.com
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Tuesday, March 3, 2015

Your account has been suspended!

Dear thrapkgreen,

According to our records, we do not have a billable credit card registered with your Homestead website account - thrapkgreen@gmail.com.

We know that you've put a lot of time and effort into building your website and want to make sure your service is not interrupted.

Since we do not have a billable credit card , we have had to suspend your account. Once you update your billing information and we receive payment (our billing system runs at 12:00 AM PST) your account will be current and any suspended services will be reactivated.

To provide your billing information now:
- Log in to your Homestead website account http://www.homestead.com/~site/Login/
- Click the Account link in the upper right-hand corner of the screen and select View Account Summary
- Click Billing Info
- Update your credit card information and click Submit



You can also use a debit card to pay for your website account.



If you are having difficulties updating your billing information or need any other assistance, please visit our 24-hour online Help Center by logging in to your account at http://www.homestead.com/~site/Login/ and then clicking "Help" in the upper right-hand corner to access the Help Center, Homestead Community and our other convenient help options.

We value you as a customer and want to ensure your website continues to be available to your visitors.

Sincerely,

The Homestead Team
http://www.homestead.com

This account is registered to the user name - thrapkgreen@gmail.com.
Read More >>